The Information you provide for:Creating your account such as your name, username, password, email address, and phone number. Making a purchase such as your billing name, address, and payment details. Setting up our Product(s) such as device status, device information, and approximate location. Contacting us e.g. support, inquiries, participate in surveys, provide feedback, or submit information through our service. Information collected when you visit our website(s) using cookies and other technologies, which are necessary for our website to work smoothly and help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. Information collected while using our Products such as device diagnostics, information and status, analytical information, timestamps, logs, and approximate location. This also includes information associated with the guests that you invite to use our Product.
Your personal information helps us keep you updated with announcements, updates, offers, and promotions, if you don’t want to be on our mailing list, please contact our support team or email us at support@VikiLocks.com Also, your personal information helps us to provide, maintain, troubleshoot, improve and support our Services and Products. We also use your personal information for billing and payment purposes. We may use your information for marketing and advertising purposes in order to understand the effectiveness of our advertising. Additional Personal Data Our Products have multiple authentication methods, including the use of your fingerprint to lock/unlock your smart door lock. Your fingerprint data is stored on the lock itself using a unique encryption algorithm that creates template data. The template data cannot be transmitted or used by any third party or reversed to create a fingerprint image. We do not capture, collect, obtain, or record users’ fingerprints.
Our websites and applications may contain links to third-party websites, products, and services. We may also use third parties to help us provide you with our Service. Third Parties help us with the following aspects: Support platform & email service. Payment processing. Application analytics and diagnostics. Ads & Marketing purposes. Please note that if you choose to connect your smart door lock to third-party applications such as Google Home, Alexa, or any other service that might be added in the future, you are also consenting to the collection of your personal data and other information, by the third party, about your use which are subject to these services’ privacy policies.
Our Service and Products are not offered to, or intended for, and may not be used by minors as defined by applicable laws in relevant jurisdictions.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information, whenever possible and practical. If you are unable to do so, or you wish to be removed from our systems, please contact us at support@VikiLocks.com
The security of your personal information is a very serious matter to us. We take all reasonable, practical and necessary steps to secure your personal information against unauthorized access, loss, or modification.